Rules of the program
Please note that tutoring is for current active Wayne State University students. When scheduling a tutoring session for a course, the tutoring session should relate to that course. DO NOT schedule a tutoring session for one course, then ask for assistance for a different course. If you do, the tutor may not be able to assist you. Students are limited to one tutoring appointment per subject per day.
Students are allowed a 15-minute grace period for their tutoring appointment. After 15-minutes, the appointment is assumed to be a no-show, and the tutor may work with another student or leave the tutoring space, and the appointment will be marked as a 'no show' on the student's record.
Stand by Tutoring:
If you would like to be on standby on a given day when a tutor is available, please be in the tutoring area at the time of the appointment, and if an appointment is a 'no show' or any last-minute cancellations, you will be the first person to get the available appointment. Sometimes, only given permission from the student with the appointment, standby students can join the tutoring session if it is for the same course.
If you have scheduling concerns or special needs, or if you can not make it to your tutoring appointment for legitimate reasons to avoid any penalty, please text or call our google line, 313-451-0413.
ASC tutoring program cancellation policy
Action | Result |
---|---|
Appointment cancelled online with at least 12 hours of notice | No penalty |
First missed appointment or Appointment cancelled w/out 12 hours of notice | Warning |
Second missed appointment or appointment cancelled w/out 12 hours of notice | Two-week ban from scheduling tutoring appointments. |
Third missed appointment or appointment cancelled w/out 12 hours of notice | Semester-long ban from scheduling tutoring appointments. |
Before your session
- Arrive a little early or on time for each scheduled session, as you must check-in prior to receiving tutoring. Please be sure to have your WSU ID Card with you. Failure to complete this process may cause you to be marked as having a missed appointment on your record.
- Report directly to the tutoring area for your session. Identify your Tutor: Your tutor usually have a name sign/badge.
- If you have back-to-back appointments, you must be checked in for each appointment, or it will not be logged, and you may be marked as a "no show".
- Please silence or turn off your cell phone before entering the tutoring area.
- Do not bring any food to your tutoring session. Drinks with a lid are permitted.
- Before coming to the session, you are highly encouraged to attempt on the problem you are having in the course and/or prepare with questions on the content that you need assistance in.
During your session:
- Please bring your all necessary material (books and notes, slides) to each tutoring session.
- Tutors cannot and will not directly help you with any graded work. If you ask for this to occur, your session may be terminated. However, the tutor can help you further grasp the concept in order for you to complete the graded work on your own.
- Tutors cannot teach or explain entire lectures or chapters.
- Tutors will guide you through the material that you have requested assistance in, you are expected to actively participate in the session.
After your session:
- Check the area around you to make sure you have all of your belongings. The ASC cannot be held responsible for lost or stolen items.
- Complete the post-session survey from your email. Your feedback is greatly appreciated.